Hej
Jag har vid tre tillfällen kontaktat Galata Quqlity, en affärspartner till TSS, per mail utan resultat. Se mitt första mail nedan vilket sändes den 23 maj. Härefter har jag varit i kontakt med TSS som helt friskriver sig från något ansvar att hjäpa till. Undrar därför om ni har möjlighet att hjälp mig på någotsätt.
Hälsn Ann-Marie Båvner
Me and my husband visit Galata Quqlity mars 18 this year. The trip Turkey and Rhodos was planned by TSS. Our TSS-guide is named Ahmed and live in Kusadasi. I payed 18.000 swedish kronor for a ring, yellow gold 18 k with saphire and ruby all around the ring. The ring delivered mars 24 at our hotel had 14 k gold not 18 k. The man from Galata promised the that we should have a new ring with 18 k the day after. We got to Galata the day after. The salesman and the swedish female interpreter showed the same ring to me and wanted me to take that. When I refused they told me that I should get the 18 k ring to my adress in Sweden in 6 to 8 weeks. Now it is 9 weeks. I still haven't had a call or ot the ring and want the mony you took from my acount , 18 345,38 swedish kronor, back at once. Se pappers in the photos below.
Regards Ann-Marie Båvner